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Retail Security Personnel: Partners in safety and customer service

Shopping environments are dynamic meeting spaces for customers from all avenues of life. It’s up to centre management and those they entrust to provide a safety-orientated environment for visitors, while also enhancing customer engagement and enjoyment. This whitepaper examines the traditional role of retail security officers and posits why they are increasingly pivotal to customer service, the dynamism of retail spaces and brand confidence.

Dowload the whitepaper to read more.